Current and New Resident Information
Tenant Portal Log In - Enter Maintenance Request, View Rental Ledger, Make a Payment
Switch Bills Into Your Name, Utilities Phone Numbers
In order to set up your utilities, you will need to provide the complete address for your apartment. If you are unsure of the full address, please contact a representative at Another Option Realty info@anotheroptionrealty.com or
856-226-3131. Please note, you must have the electricity, gas (where applicable), and water/sewer (where applicable) initiated in your name on or before the commencement date of your lease. Please check your lease agreement for specific information on the required utilities for your apartment.
South Jersey Gas:
1-888-766-9900
PSE & G Gas & Electric 1-800-582-7060
Atlantic City Electric:
1-800-642-3780
Hoagland Oil:
856-589-2288
Comcast Cable:
1-800-COMCAST
Verizon FIOS:
1-888-273-1164
Troubleshooting for Current Residents
Please keep all appliances and fixtures clean and in good order. Grease and food spills should be cleaned from the oven, stovetop, and apron underneath on a regular basis. Please report any malfunctions in any appliance. If you have questions regarding the operation of your appliances, please fill out a maintenance request.
Topics
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Safety and Services
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Air Conditioning
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Shower Stalls/Tubs
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Toilets and Drains
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Emergency Shut-offs and Switches
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Washer and Dryers (where applicable)
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Dryer Vents (where applicable)
- Ice Makers (where applicable)
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Microwaves (where applicable)
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Dishwashers (where applicable)
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Furnace Closet/Hot Water Heater Closet
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Energy Savers
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Electricity outages
Answers
Air Conditioning:
If applicable, set the thermostat to "COOL" and "AUTOMATIC" at the desired temperature. Run your air conditioner for an adequate amount of time before reporting unit inefficiency. For increased efficiency and lower utility bills, set the thermostat no lower than 10 degrees below outside temperature.
Shower Stalls/Tubs:
Do not clean with any abrasive that will scratch tile surfaces. Always close your shower curtain fully during use to prevent leakage and use a heavy bath mat on the floor. You will be responsible if water flows into the floor level below your bathroom. Mold and mildew can be kept to a minimum if you regularly clean and keep your bathroom ventilated. If you discover that the caulk or grout around your shower tub is deteriorating, please contact Maintenance at 856-226-3131.
Toilets & Drains:
Please use a plunger to try to clear a clogged toilet. If this attempt is not successful, call 856-226-3131 for assistance. Do not flush paper towels, cotton swabs, tampons, condoms, diapers, or any foreign object down drains. There may be a charge for removal of any foreign objects as well as any resulting damages. A plunger has been provided with each apartment for you to use to attempt to clear a toilet clog prior to contacting the maintenance department. In the event that you report a clogged toilet, and the Maintenance department is able to clear the clog by simply plunging the toilet, you will be billed the cost. If your apartment does not have a plunger, please please fill out a maintenance request. For Emergency Plumbing needs call Roto Rooter at 856-881-3021, charges will vary on the time and day requested.
Emergency Shut-offs and Switches:
These are located under toilet, sinks, and in the furnace closet. Locate the handle under each toilet so that you can turn it off if there is ever a leak. In the furnace closet, a switch turns the heating off fully if you think that there is a serious problem with the unit. Always report any appliance or plumbing problems, please fill out a maintenance request.
Washer and Dryers (where applicable):
If your apartment is equipped with a washing machine and dryer provided by the Landlord, the Landlord agrees to maintain the machines. However, the Resident will be responsible for service, repairs, and any subsequent damage caused by Resident abuse or neglect. Prior to each use of the dryer, Resident should clean the dryer lint screen. Resident will be responsible for any damage caused by overflow due to improperly loading or overloading the washing machine.
Dryer Vents (where applicable):
Please clean dryer filter after each use, a clogged dryer vent will cause your increase drying time. At any time that you find your dryer vent detached, please fill out a maintenance request.
Ice Makers (where applicable):
The lever on the icemaker determines if it makes ice or not. If the lever is pulled all the way up, it will not make ice. Please keep plastic bags away from icemaker.
Microwaves (where applicable):
Please follow the directions provided with your microwave. Keep tin foil, silverware and other metallic objects out of the microwave. Be very careful not to allow any sharp instrument to break the microwave door. Keep the appliance completely clean at all times. Please do not use steel wool to clean microwave doors.
Dishwashers (where applicable):
Please follow the directions provided with your dishwasher. Use only dishwasher detergent in the machine, never hand soap or dish soap, as this will cause your dishwasher to not operate properly. Do not put any thing in the Jet Dry dispenser that is not a Jet Dry product, as this will cause your dishwasher to not operate properly.
Furnace Closet/Hot Water Heater Closet:
Do not place any items in this closet. This space is designed to hold only your hot water heater and gas furnace. The potential for a fire hazard is great if items are stored in this area. You may be billed for the removal of items from this area.
Energy Savers:
Keeping your blinds/draperies closed will help insulate your windows. Conserve water by promptly reporting running toilets, leaking faucets, faulty showerheads, etc. to the Maintenance Department at 856-226-3131. When the shower is in use, no water should come out of the tub spout at the same time. Contact the Maintenance Department if you notice this happening. please fill out a maintenance request.
Electricity outages:
If you experience a loss of power, you may want to check your breakers before calling Atlantic Power or our Maintenance Department.
SAFETY AND SERVICES
- The entire apartment should be kept free of trash and debris, including all hallways, patios, furnace closets, balconies, entry landings, and stairways.
- No dangerous or flammable fluids are to be kept inside the apartment at any time.
- Where applicable, stored items should be placed at least 3 feet from furnaces and hot water heaters.
- The property exteriors and porches are to be kept neat and orderly at all times.
- Conventional patio furniture, bicycles, and plants are allowed on the exterior of the property. Inappropriate furniture, kegs, trash, laundry, towels, blankets, clothes, etc. may not be stored on the exterior of the property. If exterior clean up is necessary, you will be billed for the time and disposal fees.
- Railings, balconies, and porches must never be climbed over or loosened by anyone. Such action could result in serious injury or death.
- Broken windows and doors will be replaced immediately by Another Option Realty, at your expense.
- If screens are torn or pulled from the building, residents are charged for the cost of repair or replacement. Do not try to enter the apartment through the screened windows and balcony doors. Damaged screens look like easy access to your apartment to people driving or walking by. Please report promptly fill out a maintenance request.
- Replacing interior and exterior apartment light bulbs is the responsibility of the resident. Should you notice any common area lights that need replacing, please
- If you lose your key or get locked out, call Another Option Realty, In most cases we will have an addition key you can purchase. If we are not available you can call Abbotts Lock Smith 856-881-4515





