Renters Troubleshooting Kitchen Appliances

Ice Makers (where applicable):
The lever on the icemaker determines if it makes ice or not. If the lever is pulled all the way up, it will not make ice. Please keep plastic bags away from icemaker.

Microwaves (where applicable):
Please follow the directions provided with your microwave. Keep tin foil, silverware and other metallic objects out of the microwave. Be very careful not to allow any sharp instrument to break the microwave door. Keep the appliance completely clean at all times. Please do not use steel wool to clean microwave doors.

Dishwashers (where applicable):
Please follow the directions provided with your dishwasher. Use only dishwasher detergent in the machine, never hand soap or dish soap, as this will cause your dishwasher to not operate properly. Do not put any thing in the Jet Dry dispenser that is not a Jet Dry product, as this will cause your dishwasher to not operate properly.

Renters Troubleshooting Washers and Dryers

Washer and Dryers (where applicable):
If your apartment is equipped with a washing machine and dryer provided by the Landlord, the Landlord agrees to maintain the machines. However, the Resident will be responsible for service, repairs, and any subsequent damage caused by Resident abuse or neglect. Prior to each use of the dryer, Resident should clean the dryer lint screen. Resident will be responsible for any damage caused by overflow due to improperly loading or overloading the washing machine.

Dryer Vents (where applicable):
Please clean dryer filter after each use, a clogged dryer vent will cause your increase drying time. At any time that you find your dryer vent detached, please fill out a maintenance request.

Renters Troubleshooting Plumbing

Shower Stalls/Tubs:
Do not clean with any abrasive that will scratch tile surfaces. Always close your shower curtain fully during use to prevent leakage and use a heavy bath mat on the floor. You will be responsible if water flows into the floor level below your bathroom. Mold and mildew can be kept to a minimum if you regularly clean and keep your bathroom ventilated. If you discover that the caulk or grout around your shower tub is deteriorating, please contact Maintenance at 856-226-3131.

Toilets & Drains:
Please use a plunger to try to clear a clogged toilet. If this attempt is not successful, call 856-226-3131 for assistance. Do not flush paper towels, cotton swabs, tampons, condoms, diapers, or any foreign object down drains. There may be a charge for removal of any foreign objects as well as any resulting damages. A plunger has been provided with each apartment for you to use to attempt to clear a toilet clog prior to contacting the maintenance department. In the event that you report a clogged toilet, and the Maintenance department is able to clear the clog by simply plunging the toilet, you will be billed the cost. If your apartment does not have a plunger, please please fill out a maintenance request. For Emergency Plumbing needs call Roto Rooter at 856-881-3021, charges will vary on the time and day requested.

Emergency Shut-offs and Switches:
These are located under toilet, sinks, and in the furnace closet. Locate the handle under each toilet so that you can turn it off if there is ever a leak. In the furnace closet, a switch turns the heating off fully if you think that there is a serious problem with the unit. Always report any appliance or plumbing problems, please fill out a maintenance request.

 

Renters Switching Bills Into Your Name

In order to set up your utilities, you will need to provide the complete address for your apartment. If you are unsure of the full address, please contact a representative at Another Option Realty info@anotheroptionrealty.com or 856-226-3131. Please note, you must have the electricity, gas (where applicable), and water/sewer (where applicable) initiated in your name on or before the commencement date of your lease. Please check your lease agreement for specific information on the required utilities for your apartment.

South Jersey Gas: 1-888-766-9900

PSE&G Gas & Electric 1-800-582-7060

Atlantic City Electric: 1-800-642-3780

Hoagland Oil: 856-589-2288

Comcast Cable: 1-800-COMCAST

Verizon FIOS: 1-888-273-1164